Shipping

US domestic shipping

Your purchases are shipping with 48 hrs. We ship USPS Priority mail for free in US.

International shipping

Please contact us for International shipping.

Returns

Refund policy

In order to give you a pleasant shopping experience and eliminate the waste (both economic and environmental) caused by returns, We inspect all our products before shipping and make every reasonable effort to secure the package.  However we understand that errors and accidents happen.   We will be glad to replace or refund any item received damaged or unusable.  Our Refund Policy is valid for a period of 30 calendar days from the date of the receipt. If you would like to return the product for a refund during this period, you may do so provided the conditions below have been met. 

Refund requirements

The following criteria must be met to qualify for a refund:

 - Product is defective or damaged when received

 - Contact us within 5 business days of receipt of merchandise

 - Product must be unused

In order to ensure the above criteria has been met, all returns will be inspected. If the product does not meet the listed criteria, we reserve the right not to issue a refund.

Proof of purchase

To complete your refund, we require a receipt, purchase order or other proof of purchase. Please note that without the aforementioned proof of purchase, we will not issue a refund but will provide you with a store credit instead.

Shipping items

In order to return an order, you must contact us first and obtain and include a Return Merchandise Authorization (RMA). Returns will not be accepted without a valid Return Merchandise Authorization.

Returns can be mailed to: 4 14TH ST PMB 416, Hoboken, NJ 07030. You will be responsible for paying for the shipping costs. We will not refund the shipping costs.

You must take care to ensure that the goods are properly packaged so that they will not be damaged while in transit. If the product is found damaged we may reject a refund.

Contacting us

If you have any questions, concerns, regarding this refund policy, we encourage you to contact us using the details below:

https://www.mukesha.co/contact / sales@mukesha.co